See MJ: What Parents Can Learn From Prison Guards
The article, "7 things never to say to anyone, and why", listed common statements used by prison guards and police officers and explained why they make people do the exact opposite of what they're being told to do. The seven things were:
1. "Hey you! Come here!"
2. "Calm down!"
3. "I'm not going to tell you again!"
4. "Be more reasonable!"
5. "Because those are the rules!"
6. "What's your problem?"
7. "What do you want me to do about it?"